.Sunday, April 22, 2007 ' 12:53 AM Y
Woo~ finally 1 week passed again, and i can sleep late tml. *YIPPY*
This week i am attached to my branch from wednesday till saturday, everything went fine and smooth.
My collegues are quite ok too, just that there are no collegue who is around the same age as me, therefore not much topic to talk about..
Argh!! i wun be working at Bukit Batok Central anymore, they transferred me to Bukit Batok West! At first i was quite sian when i heard that i am transferred to there, but after these 4 days of attachment, i find that it's not that bad as wad i thought. Cos West's branch is a lot smaller then central, and it is not that crowded as compared to central, so now i am fine with everything. =)
All customers seems to be friendly, and wednesday till friday seems relaxing to me, but until saturday reached, i realised that i am wrong. Yesterday there was 2 customers who created troubles for my collegues, and the things started like this....
Customer: Hi my father wanted to make a atm card.
Staff: Ok no prob.
=>Processing.....
Staff: Ok your father can key in his desired pin number.
Customer: I'll help him to key.
Staff: Sorry sir, only account holder can key in the pin number.
Customer: But my father dunno how to press.
Staff: Never mind, just get him to think of 6 digits, and i will assist him.
Customer: (Tone UP) I said already!!! I'll help him to key in, and i'll help him to get the money.
Staff: Sir i hope you will understand, ONLY account holder can key in their pin.
Customer: Do you know that you are wasting my time, i queued for so long and you said that i can't key in the pin!!! $$^&^*(^^$$*(^(, my father dunno how to use the card, therefore i need to help him key in the pin.
Staff: Sir you are not wasting your time, and since your father dunno how to operate the card, he shouldn't apply the card, he is responsible for his account and not you. If he really dunno how to use, he should just come to the bank and withdraw his cash over the counter.
(The customer's father is like keeping quiet and blur)
Customer: What stupid bank is this??? Give my back my passbook.
(And so he took his passbook, yelled at his father to leave, and his father just quietly left with him)
When i saw that scene, i felt sad for his dad.. I wondered if the customer izzit wanted to take all his dad's hard earned money is it?? Because his dad is like blur blur like that..
After the whole thing, my collegue seemed moody, and i found that it's really not easy to be a bank teller, you must have the courage and strength to deal with those nasty customers.
Regarding the atm card, it is the company policy which stated that only account holder can key in the pin no, and the bank teller can't do anything, but to follow the rules... Why can't the customers think smartly?? They should know that all these is not what we can control one right?? We are acted as a small role in the bank, and if they are to complain, they shouldn't complain to the bank teller wad... Cos bank teller can't do anything, they should give feedback to those person who in charge of feedbacks thingy... Argh* Stupid Customers!!!
After this situation happened, i started to think, what if this type of customer comes to my counter one day?? How am i going to deal with him?? As i think more, i started to feel worried...
*SIGH*
Working life is really vexed...
Yesterday after work, went shopping at lot 1, and here are the stuffs that i bought!!
*Missha Magic Eyeshadow
*Missha Kiwi Yohurt Mask
*A wallet for mama
*Fruity LipGloss he he he~ Whenever i am moody, shopping will be the best cure for me!!! Although working is tough, but for the sake of CASH for even more shoppings, i must chiong chiong and chiong!!!!
I must gain more fighting spirit to defeat every obstacles, yeah!!
Felt happy, next week will be going back for training again!! Know many friends from there too, although i know them for 1 week only, but i miss talking with them... Only at training, i can find someone my age to talk to...
Next week maybe will be going dinner with Kelly they all, and this dinner may be the last gathering dinner for us, cos after next 1 week training, we may be officially working at our branch le, so i think there wun be any meetings with them anymore...
Hmmm.. i wun be sad.. perhaps i am used to it... life is always like that or maybe we can say.. It is supposed to be like this, there will always be people coming and leaving u...
Next week will be going to Noi's birthday at her open chalet~~
Hmmm.. Seems like there are many birthdays this month, yesterday just attended WangQi and hwa's birthday, and next week will be my sec aunt and noi's bday...
Seems like i am going to broke this month~
haha.
Went BPP for dinner with my family yesterday, after that we went to the pet shop there to see doggies.. Whenever i stepped into the pet shop, i dun feel like leaving the place, the little puppies there are so adorable~~ Think BPP's pet shop is the best among all places i have visited, bcos the environment there is nice and the place is clean. With such clean place, the Doggies there of cos look healthy too. And then we saw 3 Shi tsu, they are so so cute, really hopes i can bring them home... *sigh.. When can i buy one for myself???
If i work for a few months, think i can afford to buy one, while thinking... questions started popping out like...
What if i got no time for it?
What if all my family members go work and no one at home to take care of it?
WHat if i got no time to train it? What if ......
Diao.. Taking care of pet is really not easy especially when you are working...
sian...
But i really wants it...
